When will I receive my order?

  • Prime Shipping - Within 7 business days
  • Free US Shipping - 10 to 16 business days (could be longer due to coronavirus)
  • Free Worldwide International Shipping - 10 to 25 business days (could be longer due to coronavirus)
  • LED strips and Planet lamps will be shipped separate. Usually arrive in 10 to 25 business days

What's your refund policy?

  • If you receive your order and do not like the product, you have 7 days to email our support and apply for a refund
  • Please email our support at

What countries do you ship to?

  • We ship worldwide! However, we do reserve the right to cancel and refund any order that is deemed potentially fraudulent by our payment system.

Need to contact us?

  • Email our support team at
  • We try to respond to all emails within 24 hours!