When will I receive my order?
- Prime Shipping - Within 7 business days
- Free US Shipping - 10 to 16 business days (could be longer due to coronavirus)
- Free Worldwide International Shipping - 10 to 25 business days (could be longer due to coronavirus)
- LED strips and Planet lamps will be shipped separate. Usually arrive in 10 to 25 business days
What's your refund policy?
- If you receive your order and do not like the product, you have 7 days to email our support and apply for a refund
- Please email our support at firstname.lastname@example.org
What countries do you ship to?
- We ship worldwide! However, we do reserve the right to cancel and refund any order that is deemed potentially fraudulent by our payment system.
Need to contact us?
- Email our support team at email@example.com
- We try to respond to all emails within 24 hours!